Degradação no Processamento de Pedidos e Aumento de Erros devido a Problemas de Roteamento de Rede

Incident Report for Convertize

Resolved

This incident has been resolved.
Posted Sep 02, 2025 - 22:08 GMT-03:00

Update

We are continuing to monitor for any further issues.
Posted Sep 02, 2025 - 21:59 GMT-03:00

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 02, 2025 - 21:58 GMT-03:00

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 02, 2025 - 21:47 GMT-03:00

Investigating

A partir de 21:46, nossos sistemas de monitoramento detectaram um aumento significativo na latência e na perda de pacotes em rotas de rede que conectam nossa infraestrutura na Google Cloud a diversos provedores de CDN.
Posted Sep 02, 2025 - 21:46 GMT-03:00
This incident affected: Application (Front-end).